Returns
RETURNS AND REFUNDS
- We accept returns within 14 calendar days of purchase.
- Returned products must be in original condition, unused and with all accessories and original packaging intact.
- To start the return process, you must contact our customer HERE, fill out the form, provide the order details and the reason for the return.
- Once your return is approved, we will provide you with instructions for shipping your product.
- The buyer is responsible for return shipping costs unless the reason for the return is due to an error on our part or a defective product.
- We will process the refund within a reasonable period after receiving and verifying the return.
- As an alternative to a refund, we may offer the option of exchanging the product or issuing a voucher to be spent in our store at the buyer's discretion.
- Please note that any sale or promotional items may be subject to return policy restrictions.
Your satisfaction is important to us, and we will do our best to ensure a smooth and fair return process.