Shipping policy
SHIPPING & DELIVERY
Shipping times and costs vary depending on the destination country and are always clearly displayed during checkout before order confirmation.
Summary
- Order preparation: 1–2 business days
- Shipping within the European Union
- Tracking available for all shipments
Italy
| Method | Cost | Delivery time |
|---|---|---|
| Standard | €4.90 (up to €99.99) | 2–5 business days |
| Standard | Free (from €100) | 2–5 business days |
| Priority | €9.90 | 1–4 business days |
France
| Method | Cost | Delivery time |
|---|---|---|
| Standard | €7.90 (up to €149.99) | 3–7 business days |
| Standard | Free (from €150) | 3–7 business days |
| Express | €12.90 | 2–5 business days |
Germany
| Method | Cost | Delivery time |
|---|---|---|
| Standard | €7.90 (up to €149.99) | 3–7 business days |
| Standard | Free (from €150) | 3–7 business days |
| Express | €12.90 | 2–5 business days |
Spain
| Method | Cost | Delivery time |
|---|---|---|
| Standard | €9.90 (up to €149.99) | 3–8 business days |
| Standard | Free (from €150) | 3–8 business days |
| Express | €14.90 | 2–5 business days |
Note: Shipping is not available to certain areas of Spain, including: Balearic Islands, Ceuta, Melilla, Las Palmas province and Santa Cruz de Tenerife province.
Netherlands
| Method | Cost | Delivery time |
|---|---|---|
| Standard | €9.90 (up to €149.99) | 3–8 business days |
| Standard | Free (from €150) | 3–8 business days |
| Express | €14.90 | 2–5 business days |
Tracking
Once your order has been shipped, you will receive an email with a tracking link.
Delivery
The courier may attempt delivery multiple times. If delivery fails due to reasons attributable to the customer, the shipment may be held or returned.
Important notes
Delivery times are indicative and may vary due to external factors (courier operations, logistics conditions, peak periods).
It is the customer’s responsibility to provide a complete and accurate shipping address.
Once delivered, the package becomes the responsibility of the recipient.