SHIPPING & DELIVERY
Shipping times and costs vary depending on the destination country and are always clearly displayed during checkout before order confirmation.
Summary
- Order processing: 1–2 business days
- Shipping to the countries listed below
- Tracking available for all shipments
Italy
| Method | Cost | Timeframe |
|---|---|---|
| Standard | €4.90 (up to €149.99) | 2–5 business days |
| Standard | Free (from €150) | 2–5 business days |
| Priority | €9.90 | 1–4 business days |
Note: Delivery is not available to Livigno (postcode 23041) or Campione d’Italia (postcode 22061).
Austria, France, Germany
| Method | Cost | Timeframe |
|---|---|---|
| Standard | €7.90 (up to €149.99) | 3–7 business days |
| Standard | Free (from €150) | 3–7 business days |
| Express | €12.90 | 2–5 business days |
France: Shipping is not available to certain areas, including: Corsica, Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, Saint Martin, Saint Barthélemy, Saint Pierre and Miquelon, French Polynesia, New Caledonia, Wallis and Futuna.
Germany: Delivery is not available to Helgoland (postcode 27498) or Büsingen am Hochrhein (postcode 78266).
Luxembourg, Netherlands, Spain
| Method | Cost | Timeframe |
|---|---|---|
| Standard | €9.90 (up to €149.99) | 3–8 business days |
| Standard | Free (from €150) | 3–8 business days |
| Express | €14.90 | 2–5 business days |
Netherlands: Shipping is not available to certain areas, including: Aruba, Curaçao, Sint Maarten, Bonaire, Sint Eustatius and Saba.
Spain: Shipping is not available to certain areas, including: Balearic Islands, Ceuta, Melilla, the province of Las Palmas and the province of Santa Cruz de Tenerife.
Tracking
Once your order has been shipped, you will receive an email with a link to track the shipment.
Delivery
The courier may attempt delivery multiple times. If delivery fails due to reasons attributable to the customer, the shipment may be held or returned.
Important notes
Delivery times are indicative and may vary due to external factors (courier, operational conditions, peak periods).
It is the customer’s responsibility to provide a complete and accurate delivery address.
Once delivered, the parcel becomes the responsibility of the recipient.